Ortem Technologies

    AI & ML Solutions

    LLM Integration Services

    OpenAI, Llama & RAG — Production-Grade LLM Integration

    Add large language model capabilities to your existing product or internal tools. From OpenAI API integration to private Llama deployments — production-grade, with RAG, guardrails, and cost optimisation built in.

    All AI & ML Services
    Clients Worldwide
    300+
    Projects Delivered
    1,000+
    Rated on Clutch & GoodFirms
    5/5
    Years Experience
    13+

    Adding an LLM to an existing product is a smaller project than building an AI agent from scratch, and a much easier way to ship real AI value this quarter instead of next year. Most of our LLM integration work is exactly that: a defined feature — summarisation, a chatbot widget, semantic search — bolted onto a product that already has users, without a rewrite.

    Model-agnostic by design

    We don't default to one vendor. OpenAI's GPT-5 is often the right call for general-purpose reasoning; Anthropic's Claude tends to win on long-context document work; Llama 4 or Mistral self-hosted are the right answer the moment data residency becomes non-negotiable — HIPAA, GDPR, or a client contract that prohibits sending data to a third-party API. We pick the model based on your latency budget, data residency constraints, and cost per query, not based on which API we're most comfortable calling.

    Why RAG, not fine-tuning, for most integrations

    Retrieval-Augmented Generation (RAG) grounds a general-purpose model in your specific documents, database, or knowledge base at query time — no retraining required, and the model's answers stay current as your underlying data changes. Fine-tuning has its place for narrow, stable tasks where you need a model to consistently produce output in a specific format or tone, but it's slower to iterate on and needs retraining every time your data meaningfully shifts. For most product features — support bots, document Q&A, semantic search — RAG gets you to production faster and stays accurate longer.

    Ready to add AI to your product? Get a free LLM assessment → Tell us the feature you have in mind; we'll propose the model, the architecture, and a fixed-price estimate within 48 hours.

    Timelines

    How Long Each Integration Takes

    IntegrationWhat it involvesTypical timeline
    Basic LLM featureAI-generated summaries or a chatbot widget added to an existing product2–4 weeks
    Full RAG pipelineDocument ingestion, vector search, and a custom UI grounded in your data6–10 weeks
    Private LLM deploymentSelf-hosted open-source model with fine-tuning and guardrails3–4 months

    Capabilities

    LLM Integration Capabilities

    API Integration & Prompt Engineering

    Connect your product to OpenAI, Anthropic, or open-source LLM APIs with production-grade prompt templates, context management, and token cost optimisation.

    RAG Pipeline Development

    Retrieval-Augmented Generation: ingest your documents, PDFs, databases, and internal knowledge into a vector database, then surface the right context with every query.

    Private LLM Deployment

    Self-hosted open-source models (Llama 4, Mistral, Phi-4) on your AWS or Azure infrastructure. Your data never leaves your environment — mandatory for HIPAA and GDPR use cases.

    Streaming & Real-Time UX

    Token streaming for fast-feeling responses, structured output parsing, function calling, and tool use — integrated into your existing React or mobile frontend.

    Fine-Tuning & Evaluation

    Domain-specific fine-tuning on your data, systematic evaluation frameworks, and regression testing to catch prompt regressions before they reach production.

    Guardrails & Safety

    Input validation, output filtering, PII detection, hallucination mitigation, and audit logging — the safety layer every production LLM integration needs.

    AI Chatbot Development

    Custom AI chatbot and conversational AI assistants for customer support, internal help desks, and sales qualification — built on GPT-5, Claude, or a private model, with memory, context management, and CRM integrations.

    What we integrate

    LLM Features We Integrate

    • AI writing assistant embedded in your SaaS editor
    • Document Q&A bot for legal, compliance, or HR teams
    • Automated email/support ticket classification and routing
    • Product search and recommendation using semantic embeddings
    • Code generation and review features in your dev tools
    • Structured data extraction from PDFs and forms
    • AI-powered onboarding guides and help centre assistant
    • Sales call transcription and CRM auto-fill

    Models

    Models We Work With

    OpenAI

    GPT-5, GPT-5 mini, o3

    Anthropic

    Claude Opus 4.8, Claude Sonnet 5, Claude Fable 5

    Meta

    Llama 4

    Mistral

    Mistral Large 3, Mixtral

    Google

    Gemini 3 Pro, Gemini 3 Flash

    Microsoft

    Phi-4, Azure OpenAI

    FAQ

    Frequently Asked Questions

    We work with OpenAI (GPT-5, o3), Anthropic (Claude Opus 4.8, Claude Sonnet 5), Meta (Llama 4), Mistral, Google (Gemini 3 Pro), and open-source models self-hosted on your infrastructure. We are model-agnostic and select the best model for your specific use case, latency requirements, and data residency constraints.

    Yes. We set up private LLM deployments using quantized open-source models (Llama 4, Mistral, Phi-4) served via vLLM or Ollama on your own cloud infrastructure. No data leaves your environment. This approach satisfies HIPAA, GDPR, and SOC 2 data residency requirements.

    Yes. We build custom AI chatbots powered by GPT-5, Claude, or self-hosted open-source models. This includes customer support bots, internal knowledge assistants, sales qualification chatbots, and help desk agents. Each chatbot is built with persistent memory, conversation history, intent detection, fallback handling, and handoff to human agents when needed. We integrate with your existing CRM, help desk, or internal systems.

    A basic LLM feature integration (e.g., adding AI-generated summaries or a chatbot widget to your existing product) takes 2–4 weeks. A full RAG pipeline with document ingestion, vector search, and a custom UI takes 6–10 weeks. A private LLM deployment with fine-tuning and guardrails is a 3–4 month engagement.

    Ready to Add AI to Your Product?

    Tell us the feature you have in mind. We'll propose the right model, architecture, and integration approach — and give you a fixed-price estimate within 48 hours.

    Also see: AI & ML Solutions · AI Agent Development · Custom Software Development